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[Support] Bank - [MOBILE] My Transaction didn’t work! What should I do?

Did you have a problem with your transaction?

Please communicate the following element(s):


- The confirmation email from your transaction. Be sure to include:

- Date

- Time

- Transaction number

- FD purchased


Remember to logout and back in to update your game.


If after 24 hours you still have not been credited the FD you purchased, please contact the support team using the form and include the requested information.

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